Drivers of e-hailing platforms in Abuja, on Monday, held a demonstration to call the attention of the management of Uber and Bolt to complaints bothering on welfare.
Emeka Emerole, chairman of the Abuja chapter of the National Union of e-hailing Drivers Association, said the protest was in reaction to a series of complaints unattended to by Uber and Bolt.
According to him, “there has been an increase in the price of PMS, increase in the price of vehicle parts, and increase in other variables” that affect their business operations.
In a letter on behalf of the drivers, the association made several demands, including the immediate reversal of the 25 percent commission on every trip to 10 percent.
“We demand the proper profiling and verification of riders to curb theft; implementation of cancellation fees; reversal of unlawful deactivation of drivers account without fair hearing; the immediate resolution of all issues connecting drivers to picking, requesting at the airport (introduction of queue system); immediate suspension of N1,000 verification; provision of enhanced security measures to increase drivers’ confidence using the app during a trip,” Emerole said.
He also asked that the drivers be “carried along in critical decision making as partners”.
As of the time of filing this report, the management of Uber and Bolt are yet to issue an official statement on the protest.